Got Questions?
Frequently Asked Questions
What types of cleaning services do you offer?
We provide comprehensive cleaning services including home cleaning, office cleaning, window cleaning, carpet cleaning, driveway pressure washing, kitchen deep cleaning, and commercial floor cleaning. From residential properties to commercial spaces, we handle it all with our modern equipment and professional team.
Do you provide cleaning equipment, or do I need to supply it?
We bring all our own professional-grade equipment including high-pressure washers, industrial carpet extractors, HEPA-filtered vacuums, and specialized cleaning tools. You don’t need to provide anything – we come fully equipped to deliver the best results.
What areas do you service in Australia?
Mastasewa operates across all Australian states. We are Australia’s leading cleaning service with nationwide coverage. Contact us to confirm service availability in your specific location and to schedule your cleaning appointment.
How long does a typical cleaning service take?
The duration depends on the size of your property and the type of cleaning required. A standard home cleaning typically takes 2-4 hours, while commercial spaces may require 4-8 hours depending on the area. Deep cleaning services like carpet extraction or pressure washing may take longer. We’ll provide you with an estimated timeframe when we give you your quote, and our modern equipment helps us work efficiently without compromising quality.
Are your cleaning products safe and environmentally friendly?
Yes! We prioritize using environmentally friendly cleaning methods wherever possible. Our modern equipment allows us to achieve superior results while maintaining safety for your family, pets, and the environment. We ensure all products used meet high safety and environmental standards